Air India has been flying passengers since 1932, so it’s hardly a newcomer. It mainly serves routes between India and the rest of the world, including direct flights from the UK to Mumbai, Delhi, and other major cities. The airline tends to cater to travellers visiting family or on business, but there’s also a fair share of tourists. You’ll find that Air India’s fares can be quite competitive, especially if booked in advance or during sales, though the onboard service and aircraft interiors might feel a bit dated compared to some other international carriers.
The airline operates a mixed fleet, mostly Boeing and Airbus aircraft, with long-haul flights offering economy, premium economy, and business class cabins. The food onboard usually reflects Indian tastes, which is a plus if you like that cuisine. However, the website and booking process can be a bit clunky, and customer service has its ups and downs, so it’s worth planning ahead and being patient. Overall, Air India is a solid choice if you want straightforward routes to India without the fuss or inflated prices of some competitors.