MetroFax is all about sending and receiving faxes online, no clunky hardware necessary. Their service appeals mostly to small businesses, home offices, and anyone who still needs faxes but wants to avoid the old fax machine drama. You get a digital fax number, and you can handle everything through email or their web portal. It's not flashy, but it does the job without fuss. The pricing is fairly standard for online fax services, with a few different plans depending on how many pages you expect to send or receive each month.
One thing to keep in mind is that MetroFax doesn’t try to do everything under the sun; it sticks to faxing, which some might find a bit narrow compared to more extensive document management services. However, that simplicity can be a blessing if you just want a reliable, no-nonsense fax solution. Setup is quick, and the interface is easy enough to work through without pulling your hair out. Customer service is decent, although not exactly speedy at peak times.
Overall, MetroFax is a solid choice if your business still relies on faxing but you want to ditch the old machine and phone line. It's not the cheapest out there, but it’s dependable enough. If you’re after something more than just faxing, you might want to look elsewhere, but for straightforward fax needs, it’s worth considering.