OneTravel mainly focuses on helping people book flights, hotels and car rentals, often bundling these into holiday packages. Their site is straightforward enough, though not as slick or comprehensive as some bigger UK-based travel agents. They tend to appeal to travellers who are fairly flexible and want to hunt out deals, especially on flights across the Atlantic or to North America. The prices can be sharp at times, but the trade-off is you sometimes get fewer extras or less hand-holding than with big names like Expedia or Booking.com.
The booking process is fairly standard, with options to compare fares and filter by airlines, times or stops. OneTravel lists plenty of budget and legacy carriers, so there’s a mix of choices. They don’t have a huge selection of package holidays compared to specialist holiday companies, but their independent flight and hotel combos can work well for DIY-style trips. Customer service is a mixed bag online, with some users reporting decent help and others finding it slow or unresponsive. Paying by card is straightforward and there’s no fuss with currency – the whole site runs in pounds or dollars depending on your location.
If you’re the sort who likes to check a few places before booking, OneTravel can be a handy site to keep in your bookmarks. It’s not perfect, but it’s one of the options that might save you a few pounds, especially if you’re prepared to be a bit flexible on dates or carriers.