Orbitz primarily sells flights, hotels and car hire, along with package deals that combine these. It’s not the flashiest site around, but it covers the essentials well enough, especially for those planning US-based trips. The search tools are straightforward, and the site often throws in some last-minute hotel deals that can be useful if you’re flexible. Most people using Orbitz are budget-conscious travellers or those who want a simple way to compare options without faffing about on multiple sites.
One thing to note is that Orbitz tends to lean towards American carriers and hotels, so if you’re booking from the UK, you might find better deals elsewhere for European trips. However, it’s decent for flights to the US or booking that rental car once you land. The rewards programme isn’t groundbreaking but can shave a bit off future bookings if you use Orbitz regularly. Customer service can be a mixed bag; some report quick responses, while others find it tricky to get through in busy periods. The website itself is a bit dated in places but functional enough to get the job done without confusion.